Seller Onboarding

The onboarding process takes you from creating an account to being ready to sell.

Step 1: Authentication

Visit the seller portal (/seller) and either log in or register a new account.

• Register: Provide your name, email and a password
• Login: Use your existing credentials
• A language toggle is available in the top-right corner

After authentication, the system checks your membership status and routes you to the appropriate step.

Step 2: Personal Details

If your profile is missing information, you're asked for it before continuing:

Field	Required	Description
Name	Yes	Your display name
Phone	No	Contact phone number

Step 3: Organisation Setup

You have two options:

Option A: Join an Existing Organisation

1. Choose "Join Existing Organisation"
2. Search for the organisation by name
3. Browse results showing organisation name, address, and any optional admin-issued badge
4. Click "Request to Join" on the desired organisation
5. You'll be redirected to the pending page while the org admin reviews your request

Option B: Create a New Organisation

1. Choose "Create New Organisation"
2. Fill in the organisation details:

Field	Required	Description
Organisation Name	Yes	Your bakery name
Address	Yes	Physical address — pick a suggestion from the autocomplete so exact coordinates are captured
Contact Email	Yes	Business email address
Contact Phone	Yes	Business phone number

3. Confirm that you have the legal right and required registrations and permits to produce and sell cakes
4. Submit the form — your organisation is created immediately and you are taken to the setup guide

Join-request review

Only people joining an existing organisation wait for approval. The pending page checks automatically and redirects to the dashboard when an organisation admin accepts the membership request.

Membership States

State	Meaning
no_membership	No organisation — need to join or create one
pending_member	Waiting for org admin to approve your join request
active	Active membership — access the dashboard

What Happens Next?

Once your membership becomes active, the dashboard shows the setup checklist. Required seller details and Stripe onboarding activate the organisation automatically. Recommended sections can remain drafts.

tip

Capabilities, delivery, deposit, portfolio and Sanepid proof are recommended settings. Save each section and explicitly mark it complete when it is ready; this changes the checklist indicator but does not block activation.