CakeMarket Seller Agreement (Poland)
Last updated: July 2026
Legal documentation is maintained separately per country; this document applies to the Polish market (pl.cakemarket.app). The Polish version is the source and governing text, and this English page is its 1:1 courtesy translation. The corresponding document for the Hungarian market is in the Hungary section.
CakeMarket is operated by Marton Szaplonczay, a natural person conducting unregistered business activity (działalność nierejestrowana) in Poland — not a registered company. Correspondence address: ul. Piaszczysta 29/66, 31-226 Kraków, Poland. Contact: kontakt@cakemarket.app.
§ 1. Relationship with CakeMarket
1.1. This Agreement supplements the Terms of Service and sets out the rules under which Sellers and Organisations use CakeMarket.
1.2. The Organisation is an independent Seller—operating either as a registered business/entity or, where legally eligible, as an individual conducting unregistered activity—responsible for its offer, the preparation of the cake, food safety, information provided to the Buyer, taxes and settlements.
1.3. CakeMarket provides tools for receiving requests, submitting offers, communication, order handling, online payments, reviews and an administration panel.
§ 2. Participation requirements
2.1. A Seller operates within an Organisation. The Organisation must be created or joined during onboarding. New Organisations do not require platform approval; CakeMarket may disable access where necessary under the Terms.
2.2. For Poland, the Organisation provides at least its name, address, contact details and legal-status classification. A registered Seller must provide NIP and the applicable invoicing data. An unregistered Seller may provide NIP voluntarily but must provide their date of birth, accept the unregistered-activity declaration and receive payouts as a Stripe individual. The data may be used for verification and for configuring Stripe Connect.
2.3. The Organisation must complete the required legal-status data and Stripe Connect onboarding for online payments and payouts. Cake types, flavours, special requirements, lead time, pickup or delivery, the minimum Deposit percentage and portfolio are recommended configuration sections that may remain drafts.
2.4. During onboarding, the Seller must declare that they have the legal right and all registrations, permits and sanitary approvals required to produce and sell cakes. The Organisation may optionally submit structured proof of the applicable Sanepid registration/approval: issuing authority, reference number, covered address, activity scope and supporting document. The document and structured details may be accessed only by authorised CakeMarket administrators and active administrators of the Organisation. CakeMarket may issue a customer-visible badge after reviewing the optional submission. The badge confirms only a document review for display; CakeMarket does not verify it with Sanepid, inspect the Organisation, endorse the Seller or guarantee legal compliance or product quality.
2.5. A Seller selecting unregistered activity confirms that they independently meet every statutory condition, will maintain the required sales records, monitor all revenue including revenue outside CakeMarket, and register a business when required. CakeMarket's quarterly indicator is informational only, covers CakeMarket Orders only and does not replace the Seller's own records or professional advice.
§ 3. Food safety and legal obligations
3.1. The Seller is responsible for meeting the requirements of food law, in particular Regulations (EC) No 178/2002 and 852/2004, Regulation (EU) No 1169/2011 and the Act on Food and Nutrition Safety.
3.2. The Seller is responsible for the registrations/notifications required by Sanepid, hygiene procedures, HACCP or HACCP-based procedures, staff medical examinations, storage, transport and reliable allergen information.
3.3. The Seller must not make declarations they cannot fulfil, in particular regarding the absence of allergens, special diets, or the completion or delivery date.
3.4. The Seller must provide the Buyer with all food and allergen information required by law before the relevant sale is concluded and remains solely responsible for the completeness and accuracy of that information. Before purchase, the Seller must also ask the Buyer to disclose any relevant food allergy or intolerance and consider the response when agreeing and fulfilling the Order. The Buyer remains responsible for disclosing known allergies and intolerances; this does not create an allergen-free guarantee unless the Seller expressly agrees to one in writing. CakeMarket does not prepare, verify or guarantee the information.
§ 4. Offers and fulfilment
4.1. An Offer covers the price, the Deposit percentage, a description, the completion date and a proposed image or visualisation. Once the Buyer accepts it and pays the Deposit, the Offer becomes the basis of the Order.
4.2. The Seller manages the statuses: deposit paid, in progress, ready and delivered. The completed status arises upon the Buyer's confirmation or automatic completion 3 days after delivery is marked.
4.3. The Seller maintains communication in the messaging module and is responsible for the cake's conformity with the agreed specification.
§ 5. Payments, commission and payouts
5.1. The Deposit is paid online via Stripe when the Order is created. The Balance may be paid online or offline in cash or by card at pickup/delivery, where the process allows it.
5.2. The CakeMarket Commission is 10% of the total Order price. The current implementation records the commission when the Deposit is paid; no additional commission is charged on the Balance. If the Seller cancels the Order, every online payment captured for that Order (Deposit and any online Balance) is refunded to the Buyer and CakeMarket does not retain the commission on that Order. CakeMarket may also temporarily waive or reduce the Commission (for example during an introductory period or once a periodic cap is reached); for such Orders no platform fee is withheld and the Seller receives the corresponding amount in full.
5.3. Online funds are paid out to the Seller via Stripe Connect after the Order is completed, including automatic completion 3 days after delivery is marked.
5.4. After an Order is completed, CakeMarket issues the Seller an invoice only for CakeMarket's platform fee, using Fakturownia.pl and the Organisation's invoicing data. This invoice is issued in accordance with the operator's tax status — as a VAT invoice when the operator is a VAT payer, or without VAT (VAT-exempt) otherwise. Where no platform fee is charged for an Order (see § 5.2), no such invoice is issued. CakeMarket does not issue the invoice, receipt or other sales document for the cake to the Buyer. The Seller remains solely responsible for those customer documents, their own taxes, VAT, PIT/CIT and the records required by Polish law.
§ 6. Cancellations and complaints
6.1. If the Seller cancels an Order before completion, every online payment captured for that Order (the Deposit and any online Balance) is refunded to the Buyer.
6.2. If the Buyer cancels, the current payment integration refunds: 100% of the Deposit before work starts (the "deposit paid" status), 50% of the Deposit after work starts (the "in progress" status) and 0% once the Order is marked "ready" or later. The withheld part of the Deposit is paid out to the Seller in full — the platform charges no Commission on it. These rules are executed by the cancellation endpoint and a Stripe refund; if Stripe fails, the refund is handled manually.
6.3. CakeMarket does not adjudicate product, quality or fulfilment disputes between the Buyer and the Seller. The Seller must communicate directly with the Buyer and handle complaints as the party to the contract, without prejudice to mandatory Consumer rights. CakeMarket may provide communication tools but does not decide the merits of a complaint.
§ 7. Ranking and P2B
7.1. CakeMarket may sort offers by price, ratings and certification level. Sellers cannot buy a higher ranking position.
7.2. If an Organisation is suspended, restricted or removed, CakeMarket provides a statement of reasons and enables contact/appeal to the extent required by the P2B Regulation and the DSA, where those rules apply.
7.3. Material changes to the terms for Sellers will be communicated with appropriate advance notice on a durable medium, in line with the P2B Regulation, unless a statutory exception applies.
§ 8. Content, photos and AI
8.1. The Seller declares that they hold the rights to the portfolio photos and other uploaded content and that this content does not infringe third-party rights.
8.2. The Seller grants CakeMarket a non-exclusive licence to display this content in the Service for the purpose of providing the marketplace services.
8.3. AI images are auxiliary visualisations and do not replace technical arrangements between the Buyer and the Seller.
§ 9. Personal data
9.1. The Seller receives Buyers' data solely to the extent needed for the offer, communication and the fulfilment of the Order.
9.2. To the extent the Seller processes Buyers' data independently, outside CakeMarket's tools, the Seller acts as a separate controller and is responsible for GDPR compliance.